FAG bearing FAQ: identifying the exact designation before you request a quote

Usually not. Internal stock codes often drop the suffix that defines seal type, clearance and execution, so two bearings with the same code can be different products. Send the stock code together with the equipment model and bearing position, and the full FAG designation is confirmed with you before the quote.

Because internal clearance (for example C3 or C4) and sealing are part of how the bearing performs in your machine. A bearing with the wrong clearance can run hot on a heavily loaded or thermally expanding shaft. Tell us the original clearance and seal form, or the operating conditions, and we confirm the matching designation.

No. Matching dimensions does not prove a bearing is suitable when a special execution is specified. Send the equipment specification or the original designation, and the exact execution is identified before quoting. If only an alternative is available, it is marked separately and needs your approval.

Send clear photos of the bearing markings and nameplate, the readable characters, the equipment model and the bearing position. Partial numbers combined with the application often narrow the reference down. Identification is completed before any quote is issued.

Yes. DE and NDE bearings are often different designations, and mixing them on one line is a common cause of wrong quantities or wrong installation positions. Put each position on its own line with its own quantity, and we check the set against the equipment before quoting.

Yes. Housings, adapter sleeves and other mounting components should be listed separately with their references and quantities. Buying bearings and mounting parts from different sources is how assemblies arrive incomplete; quoting them together lets us confirm the assembly is complete before you order.

Yes. Every order is genuine Schaeffler FAG product supplied in original Schaeffler packaging with its supporting documentation. Heavy Industrial Machinery Company works only with the FAG brand.

Ask for the document list when you request the quote, and it is confirmed in writing for that order. Available documentation can differ by product, so we do not promise a fixed set in advance. If your end customer needs specific paperwork for reporting, name it in your enquiry.

Tell us the destination country, postcode and the documents your customs broker requires. Shipping documents are confirmed per order, together with the applicable shipping or tax terms on the written quote.

Neither. Heavy Industrial Machinery Company is an authorized FAG bearing supplier, not a manufacturer. We focus on supplying genuine FAG bearings and the mounting components that go with them.

The quote lists product designation, quantity, price and currency, stock status, estimated lead time, quote validity and the applicable shipping or tax terms. It also states which product documents can actually be provided. Review specification, quantities, delivery details, payment method and terms, then place the order.

Only if you accept alternatives, and only when clearly marked. Any alternative is shown as a separate line, and any technical change from the original designation requires your approval before ordering. Tell us in your enquiry whether alternatives are acceptable.

No fixed figures are published. Stock status and estimated lead time are stated per line on each written quote. We handle both single emergency replacements and planned overhaul lists, so include your required delivery date in the enquiry.