F Heavy Industrial Machinery Company
Maintenance engineer inspecting a large spherical roller bearing on a heavy machinery shaft
Authorized FAG supplier Contact · Heavy Industrial Machinery Company · Wan Chai, Hong Kong

Contact Heavy Industrial Machinery Company: send your equipment model and FAG number to start confirmation.

Share the machine, the bearing position and the full FAG designation. We confirm the exact execution and mounting parts with you before issuing a written quote.

§ 01 · Contact channels

WhatsApp is the fastest way to send a FAG bearing enquiry.

WhatsApp lets you send designations, maintenance lists and nameplate photos in one thread. Email works just as well for formal purchase lists and written quote requests.

PRIMARY CHANNEL · WHATSAPP

Message a FAG number, a list or a photo

+86 152 691 88020

  • ◆Send full designations, including every suffix you can read
  • ◆Attach nameplate photos when a suffix is worn or missing
  • ◆Paste a complete overhaul list — bearings, sleeves and housings together

EMAIL · WRITTEN QUOTES

Send purchase lists by email

info@fagru.com

Suited to multi-line lists and requests for a written quote with currency, validity and shipping terms.

Email Your Bearing List →

OFFICE ADDRESS

Hong Kong office

Serving distributors, maintenance contractors and industrial equipment users worldwide.

View Office Location →

§ 02 · Before you send

Include these details for a faster, more accurate quote.

A shortened stock code hides the seal type and clearance, and mixed DE/NDE lines cause quantity errors. Complete details let us confirm the exact FAG execution and the full assembly first.

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    Equipment model

    Machine make and model — crusher, mill, conveyor drive, gearbox or crane.

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    Full FAG suffix

    The complete designation, e.g. 22220-E1-XL-K-C4, not the shortened stock code.

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    DE / NDE position

    Drive end and non-drive end listed separately, with quantity per position.

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    Adapter sleeve or housing

    Mounting component designations, so the assembly is quoted complete in one enquiry.

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    Destination country and postcode

    Needed to state shipping method and applicable shipping or tax terms.

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    Required delivery date

    Your shutdown or overhaul date, so availability is checked against it.

Any alternative reference is marked separately. Technical changes require buyer approval.

Close-up of a worn bearing outer ring on a gearbox housing in an industrial workshop FIG. 1 — Worn marking, suffix unreadable

§ 03 · Worn nameplate

Suffix missing or nameplate worn? Send a photo by WhatsApp.

When the FAG marking is unreadable, a photo plus the equipment details is the quickest starting point. Matching on size alone does not prove a special execution fits, so we work through the identification with you.

  1. 01Photograph the bearing markings, the old box or the label, in good light.
  2. 02Add the machine model, bearing position (DE/NDE) and any characters you can read.
  3. 03Note the original seal type or clearance if your records show it.
Send a Nameplate Photo →

§ 04 · Written enquiry

Request a written FAG bearing quote.

Use this form to send your bearing list. The written quote states designation, quantity, price and currency, stock status, estimated lead time, quote validity and applicable shipping or tax terms.

  • Genuine FAG bearings with original Schaeffler packaging and supporting documentation
  • Bearings, adapter sleeves and housings in one enquiry
  • Ask which product documents are available for your order

Prefer to browse first? View the FAG bearing catalogue

ENQUIRY SHEETHeavy Industrial Machinery Company

Alternatives are marked separately and only supplied with your approval.

§ 05 · Office location

Heavy Industrial Machinery Company is based in Wan Chai, Hong Kong.

Our office is at 4/F, Greatmany Centre, 106-145 Queen's Road East, Wan Chai, Hong Kong. Enquiries are handled by WhatsApp and email.

Open in Google Maps →

§ 06 · After delivery

Found a discrepancy on receipt? Send the order number and photos.

Check product labels, quantities and outer condition when the goods arrive. If anything differs from the order, contact us with the order number and photos so the issue can be reviewed.

  1. 01Check labels against the confirmed designations
  2. 02Count quantities per line and per DE/NDE position
  3. 03Inspect packaging and outer condition
  4. 04Report differences with order number and photos

§ 07 · Contact questions

Common questions before sending an enquiry

Which details are needed when a FAG suffix is missing?

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Send the equipment model, the bearing position, any readable markings and a photo of the bearing or old packaging. Original seal type and clearance from maintenance records help confirm the exact execution. Any alternative reference is marked separately for your approval.

Can bearings and mounting components be included in one enquiry?

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Yes. List adapter sleeves, housings and other mounting components as separate lines next to the bearings. This lets us check that the assembly is complete before the written quote is issued.

Which documents come with FAG bearings from Heavy Industrial Machinery Company?

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Bearings are supplied in original Schaeffler packaging with supporting documentation. Ask which product documents are available when you request your quote. Shipping documents are confirmed per order.